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The corporate world is not the same after the COVID-19 pandemic. Although most companies have opened their doors, many others continue to encourage employees to work remotely. That’s why a remote access solution is the most critical addition to a professional’s toolkit. 

Windows 10 users can access their devices remotely using the Remote Desktop option under Settings. For Mac users, learn how to access your Mac remotely by clicking https://setapp.com/how-to/how-to-access-your-mac-remotely. 

As it happens, there is no shortage of remote access software on the market, and each claims to be the best. In this article, you’ll become privy to the critical factors you must consider when choosing a remote access solution. 

• Wide Range of Functionalities

Modern remote access tools offer a wide range of features that may distract you from the primary point. The critical features in remote access software should include restricted access, compatibility with popular operating systems, file transfer speed, access to multiple computers in a single session, and remote file management capabilities. 

• User-Friendliness

Not everyone is tech-savvy or a technology expert. Therefore, it is vital to choose a solution that has an intuitive, user-friendly interface. In addition, the tool must be easy to use. 

• Top-Notch Security

The remote access solution you choose must offer top-notch security and data protection. In addition, it must give users the peace of mind that they are securely accessing the data from another device. Thus, the solution must offer the security of user data and the company’s information. 

You must check the background of the remote access software before making your choice. For example, find out if the solution has ever been a victim of attacks and whether it has led to compromising customer data. Also, find out if other agencies or organizations rely on this solution and the steps the developer takes to ensure security. 

You can also seek customer reviews to get a better understanding of whether the software is worth your money and time.  

• Fast Performance

The remote access software you have chosen must consistently and reliably work from anywhere. Thus, whether you use the solution from a coffee shop or your home, it must function flawlessly and allow you to access your company’s network. If the experience isn’t fluid, users cannot maintain productivity, so fast performance is one of the top factors to consider. 

In today’s work environment, remote workers need to maintain the in-experience experience. This is particularly important for graphics-intensive, high-resolution apps like video editing or 3D rendering software. So the latency must be minimized. 

The remote access solution you select must offer a reliable and consistent connection, maintain a fluid user experience on any device, and offer an intuitive user experience. 

• Device Support

Checking the devices supported by the remote access software is vital because not all are compatible with the different platforms. 

If you seek an internal-only solution, this isn’t a problem. For example, suppose all your employees use macOS or Windows, you can settle for a platform-specific remote access software. But if your employees use macOS, Windows, Linux, or Android, it is best to choose a solution supporting all the popular operating systems. So you can save money by not purchasing different remote access software for different devices. 

Although there are other platforms, these four are widely used. 

• Scalability

Scalability is a number one choice among growing companies. However, the solution you opt for must simultaneously offer deployments to several users. If the solution isn’t scalable, you must look for other tools. 

The entire purpose of using a remote access tool is so the efficiency and productivity of your employees can improve. 

• Customer Support

Throughout the use of the tool, you will need customer support executives to help you whenever you find yourself stuck. For example, you may need to reconfigure the tool so it can quickly adapt to your needs, or you may need help learning how to use the software efficiently. Alternatively, you may need assistance if you encounter unexpected problems when accessing your company’s network remotely. During these times, you will need the help of customer executives who know the ins and outs of the product. 

Thus, choosing a remote access software provider who offers the support you need by responding quickly would be best. The customer executives must be able to clear your doubts so you can get back on track. 

The bottom line

Remote access solution is an excellent way to access files and documents on your company’s network when working remotely. When choosing remote access software, consider the factors mentioned above. These will prevent you from feeling overwhelmed when facing several options. Also, ensure the solution meets your budget expectations. 

So write down your list of requirements before you begin the search for the right remote access solution.